Regular benchmark of market practices and sentiment conducted across the ASPIRE membership. Data is gathered from member companies ahead of our monthly Centre Heads Call and played back in aggregated form during the call.
Bi-annual guide to the scope and maturity of Tech and Business Services processes delivered from Kraków. Conducted across the ASPIRE membership. In association with ASPIRE member, PwC. October 2022.
ASPIRE Roundtable Report on pros and cons of multilocation as a response to new working practices. Produced in association with ASPIRE member ABB and the City of Łódź. June 2022.
Analysis of salary trends across the SSC, BPO and IT industry in Kraków. Includes profile of the market for languages. Produced in association with ASPIRE member, manaHR. April 2021.
Definitive guide to headcount across the Kraków Tech and Business Services Sector. Tracks the headcount of over 300 companies. Includes 12-month forecast. May 2019.
Skills needs of the shared services, BPO and IT sectors in Kraków matched against training provision. Produced in partnership with the Jagiellonian University and the City of Kraków. Sept 2012.
ASPIRE Task Force Report on Languages served by the Tech and Business Services Sector in Kraków, with detailed analysis of headcount according to language and 12- and 24-month forecasts for increases in language demand. 2010.
First report in CEE to identify the business services sector as a distinct form of FDI with distinct local needs. Produced for the City of Kraków by South Poland Business Link, the organisation behind the foundation of ASPIRE. 2008.
Seminal report on intercultural communication in Business in Kraków. Produced in association with the British Council by South Poland Business Link, the organisation behind the foundation of ASPIRE. 2008.